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Overview |
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| Let us exceed your expectations.... |
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| ServiceForce is a comprehensive solution for facilities and property owners and managers who juggle multiple contractors, multiple points of contact, and multiple invoices across multiple sites. We provide a centralized, consistent program for providing, managing, monitoring, tracking and requesting almost every type of service request, from janitorial services to ground maintenance.
This means that your on-site managers have to make only one call, or go to our centralized Web application, to get the services they need fast. It also means that you can manage all your facilities from any location, 24 hours a day. ServiceForce combines our highly trained in house crews and a national qualified facilities service network with the latest in Web-based portal technology, integrated with our 24/7/365 National Operations Center, to cost-effectively perform, procure and manage your facility maintenance needs.
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| ServiceForce Advantage: Technology |
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| Our Web-based facilities administration platform connects all service providers with your managers, delivering fast and accurate responses to your maintenance, repair, and operation ("MRO") service events. Our solutions are powered by the highest-performance, most comprehensive Web-based platform integrated with the most effective communication tools for real-time total facility monitoring and administration.
Our 24/7/365 National Operations Center receives, dispatches, and monitors all service events and makes all data available to our customers on a real-time basis via the Web. ServiceForce's solutions are used by customers operating tens of thousands of locations across North America, dealing with thousands of service vendors and contractors, all through our unified control points - the National Operations Center and our Web-based solution.
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| ServiceForce Advantage: Service |
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| ServiceForce combines the power of the Web with the finest in house crews, national network of service organizations and extensive product distribution channels. This combination provides national coverage to fulfill your organization's janitorial and general maintenance requirements with qualified, licensed, and pre-approved contractors.
Our goal is to empower multi-location organizations to make informed outsourcing decisions and produce serious administrative and operational savings through our streamlined, centralized management of the problems affecting our customers' widespread asset bases.
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| Simplify with us. |
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| Use ServiceForce to centralize your facilities management today. |
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| "ServiceForce solutions are used by
customers operating tens of thousands of locations across North
America..." |
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Mission
Statement |
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ServiceForce
is committed to helping
businesses from all industry
sectors simplify and improve
the way they procure, manage
and provide facility
services for a single
facility or throughout an
entire portfolio.
ServiceForce
will ensure that our customers
meet all of their financial,
customer satisfaction and
service quality objectives via a
life cycle approach.
We strive to uphold a
reputation for being true
professionals in our industry
through the optimal integration
of people, processes and
technology.
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Vision Statement |
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ServiceForce
being the leading
provider of facility
services and
management programs
in the Retail and
Real Estate market
sectors.
Our future
and continued
success will be
defined by customer
satisfaction and
retention, revenue
growth and
profitability,
vendor loyalty and
the development of
our intellectual and
human capital.
We will achieve our
goals by focusing on
the following:
vCreate
a nurturing
environment for
employees whereby
they can improve
both personally and
professionally.
vExtend
our vendor partners the
same company support,
opportunity and tools to
grow and build their
businesses successfully
as we do our
in-house crews and
staff.
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Development,
enhancement and
implementation of web
based proprietary
technology that produces
real time data and
information.
v
Serve
the specific needs of
our customers through
the implementation of
customized and
comprehensive Management
programs.
vDefine,
measure and manage a
scalable business model
and strategy capable of
providing industry
specific benefits and
advantages to our
customer base.
vConstant
research and
development of cost
efficient and
effective service
delivery methods.
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